The atmosphere at this place was really pleasant, and the location was perfect for exploring the island with plenty of shops and restaurants nearby. I enjoyed the cleanliness of my room, which came with a nice refrigerator and two clean towels every day. The roof deck was wonderful for a morning stretch and offered lovely views. Overall, it felt safe, especially as a solo traveler.

The cleanliness of the rooms was impressive.

Communication with staff could be improved, especially after hours.

Agem Luxury Retreat

Staying here was a delightful experience! The staff greeted us with warm hospitality and helpful recommendations for restaurants like Picu's, which offers delicious sea views. The location is perfect, just a stroll to breathtaking sunsets at Playa Norte. Don't miss out on the fresh juices from local vendors!

The location is a stone's throw from the beach and a quiet spot away from the hustle. Rooms on the second floor provide a bright atmosphere, with efficient air conditioning and reliable hot water available for showers.

Communication could use some work, especially after hours—questions went unanswered or were met with irritation. The bathroom had a broken shower cover that left water pooling onto the floor, and luggage storage options were limited to the hallway—a basic inconvenience. The overall feel of the place leans toward a dated atmosphere, with noticeable wear and tear throughout.

my stay here was fantastic! it was my second time in isla mujeres, and this hotel really exceeded my expectations with its beautiful courtyard and welcoming vibe. i loved the cleanliness of the room and the air conditioning worked perfectly for those hot days.

wifi was a bit slow at times.

beautiful, beautiful, beautiful

I loved the gorgeous courtyard filled with lush palms and vibrant flowers that welcomed me every day. The rooftop terrace was perfect for sunrise yoga with a breathtaking view of the ocean. Enjoying the sound of live music organized by the owner while sipping on purified water felt like a dream come true!

strongly recommend ❤️❤️

This place suits me perfectly! With amenities like free Wi-Fi, air conditioning, and a cozy outdoor dining area, I find everything I need here. The staff were helpful with shopping tips on my first stay. I’m coming back for a romantic escape.

Location is fantastic, just a quick walk to the beach. Decor feels a bit outdated. Air conditioning worked perfectly. Clean room with nice outdoor space.

The beautiful courtyard with its lush greenery was absolutely mesmerizing! 🌴 I felt so at home here. The room was clean, but the air conditioning unit needed some attention.

I adored the hotel’s beautiful courtyard, filled with lush greenery and colorful flowers. It truly felt like a relaxing oasis. The proximity to the beach and restaurants made it easy for me to stroll around without any hassle.

Assistance with luggage would be beneficial for seniors.

my stay at francis arlene adults only was enjoyable! the location was fantastic, just a quick walk to playa norte. the air conditioning was stellar, and i appreciated the water fountain for refilling our bottles. having a king-sized bed with a partial ocean view was a nice bonus.

the decor was a bit outdated, but it added a fun vibe.

My 3-night stay was delightful! The simple charm of the room added to the atmosphere. I enjoyed the consistently hot water and daily clean towels. Just a heads-up—the decor could use a refresh.

We had a lovely time enjoying the beautiful stained glass art and relaxing on the rooftop deck for sunrise yoga. The inside garden with lush greenery provided a perfect spot for unwinding after our adventures. The bathroom could use a little update, but honestly, it was all so clean that we hardly noticed! 😊

Strongly recommend for a weekend outing

Comfortable room, excellent location, the rooftop terrace is perfect for morning stretches, and I loved that the air conditioning worked beautifully during my stay.